Communication
Chat and school notices in one app, instead of WhatsApp groups
बातचीत और स्कूल की सूचनाएँ — एक ही ऐप में।
Staff message each other and students, and parents message their child’s teachers and the school office, one to one in the school’s own app. The school sends notices to everyone, one class or one grade, straight to their phones.
In short: Smart Gurukul has one-to-one chat and school notices. Staff can message each other and students, and students can message any staff member. Students can’t message each other, and there are no group chats. A parent with a parent account can message their child’s class teacher, subject teachers and the school’s admins in their own name. A message can carry a photo or a PDF of up to 10 MB, and the other person gets a push notification. For notices, the principal or an admin posts to the whole school, and a class teacher posts to their own class or their whole grade, from School Events: as a plain notice, or with an RSVP, a registration form or a poll. All staff, the students it covers and their parents’ accounts get a push, and parent accounts keep a list of the school’s notices. There’s no calling or SMS in the app.
Chat
Who can message whom?
Every conversation is between two people, inside the school’s own account.
Staff and staff
Teachers, the office and the principal message each other one to one.
Staff and students
Staff can message students, and a student can message any staff member at the school.
Parents and the school
With a parent account, a parent messages their child’s class teacher, subject teachers and the school office, in their own name. Signed in on the child’s account, they write as the student.
Not included
Student-to-student chat and group chats.
A message can carry a photo or a PDF of up to 10 MB, and the other person gets a push notification with the sender’s name.
Notices
How do school notices work?
Notices are posted from School Events, so the same screen sends a plain notice or one that asks families to reply.
- Open “School Events”.
- Choose “Just an announcement”, or ask for an RSVP, a registration form or a poll.
- Pick who it’s for: the whole school (admin), one class-section (admin or that section’s class teacher) or a whole grade (admin or a class teacher in that grade).
- Save. The push goes out straight away, to all staff, the students it covers and their parents’ accounts.
- Parents with a parent account find it under “Announcements”. Staff and students see it in School Events, where they can RSVP, register or vote.
What arrives on the phone?
Each new message and each notice arrives as a push notification. On Android they come on separate notification channels, “Messages” and “Announcements”, so people can mute one without losing the other.
FAQ
Chat and notices: common questions
Can parents message teachers?
Yes, with a parent account. A parent messages their child’s class teacher, subject teachers and the school’s admins, one to one and in their own name. A parent account is created in the app and approved by the school.
Can students chat with each other?
No. Students can message staff, but not each other, and there are no group chats.
How do we send a notice to one class?
Open School Events, choose “Just an announcement” (or an RSVP, a registration form or a poll), pick the class-section and save. The admin can post to any section, and a class teacher to their own section or their whole grade. All staff, the students in that class and their parents’ accounts get a push.
Can we send photos or documents?
Yes. A chat message can carry a photo or a PDF of up to 10 MB.
Do parents need a parent account to get notices?
The push goes to the students a notice covers and to their parents’ accounts, so a parent signed in on the child’s account with the WhatsApp code gets it too. Only a parent account keeps a list of past notices.
Is there calling or SMS?
No. Calling and SMS aren’t part of Smart Gurukul; people message each other in the app instead.
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